Ensure jewelry is as clean & well-polished as possible, as this makes the biggest difference in the result of your images.
Ship your pieces so they arrive by 10:30am on the morning of your shoot (or any day prior). This will keep your project on track! Shipments that arrive late will be rebooked to the next available shooting date.
Do not include sensitive words like “gems, jewelry, diamonds” etc. on the shipping label. This compromises your package as well as the security of our address.
Please include clear directions about which angle(s) you’d like for each piece. You may use our angle guide or include samples for us to match.
For return shipment, be sure we receive your label by 12pm pacific time for packages to go out that afternoon.