Terms & Conditions

WORK ORDER:

  • Each project must include a completed Work Order Form when the items are sent to us. Without a Work Order Form, we are not able to cover your items under our insurance policy.

  • Ensure that any requests for angles, groupings, shooting styles, etc. are communicated before photography begins to avoid reshoot fees. Requests may be made by email, or included in the shipment.

ITEMS:

  • The best thing you can do to prepare for a photo shoot is to clean and polish (if applicable) your jewelry before it arrives at our studio. Although we can repair minor scratches, dust, etc. in post-production, new or repolished jewelry is the most photogenic and will increase the quality of the final images.

IMAGES FOR REVIEW:

  • We will send you watermarked images for approval. These images are not to be used for any purpose other than viewing the results of the shoot. When images are approved, the watermark will be removed and the full-size photo will be delivered upon payment.

  • Usage of watermarked images constitutes approval of the images and you will be charged accordingly.

CHANGES/RESHOOTS:

  • One round of revisions (edits) may be requested at no additional charge.

  • Revisions must be requested before the final images are delivered. Additional changes after the images have been paid for and delivered can be performed at $100 per hour.

  • We will retouch your images as best possible given the condition of the pieces. Pieces that have been heavily worn or have major imperfections are not always able to be repaired in post-production. Additional editing is available upon request at $100 per hour.

  • In the event a reshoot is required because we did not properly follow your instructions, we will do so at no charge.

  • In the event a reshoot is required because you did not provide clear instructions regarding arrangement or styling, or changed your mind, you will be invoiced for both the original & the new image(s).

  • Because we charge per-image and not per-hour, we do not accept cancellation of images or projects after the work as already been performed.

PAYMENTS:

  • Payment is always required before final images are delivered or pieces are returned.
  • Accepted payment methods include credit card, checking account, PayPal, Venmo, and check.

IMAGE SIZE/RESOLUTION & DELIVERY:

  • Images will be delivered both as high-resolution (300dpi) JPGs, as well as web-optimized (72dpi) JPGs in the dimensions of 1500x1500px.

  • Images may also be delivered as high-resolution TIFFs upon request.

  • Images may be delivered as transparent PSDs or PNGs for an additional $5 per image.

  • Images will be delivered via Dropbox link. We highly recommend you immediately download the files and save them according to your preferred file organization system.

RIGHTS & LICENSING:

  • The Client is given royalty-free license for unlimited usage rights for an indefinite amount of time. This applies to unlimited number of mediums and alterations for promotional and advertising usage of the company that made the order.

  • The Client may not re-license or sell ownership of the images, license the images to others or give images to others for Third Party Usage. All Third Party Usage must be negotiated separately with Sara Rey LLC. Contact the Photographer if clarification is needed.

  • Images may be used by the Photographer in future marketing, promotional, portfolios, or other applications.